FREQUENTLY ASKED QUESTIONS
When can I pick up my order?
Pre-orders are made fresh for the next scheduled local pickup event. The pickup date and time will be listed on this page before ordering.
Where do I pick up my order?
Pickup locations may vary depending on our current event schedule. The confirmed pickup location will always be listed on this page and included with your order details when available.
What is the order cut off?
Each pickup event has its own preorder deadline. Orders must be placed before the cutoff listed on this page to be included in the next pickup.
Do you offer shipping?
At this time, we do not offer shipping. These pre-order items are for local pick up only.
Can I choose any flavors I want?
Yes. Each pickup event features a rotating menu of six flavors, and you can mix and match your favorites to create your own 6-pack.
What happens if I miss my pick up?
Orders that are not picked up during the scheduled pickup window are not eligible for a refund, hold, or transfer. Because treats are made fresh for that specific event, missed pickups are considered forfeited.
Can someone else pick up my order for me?
Yes. They will just need the name used on the order or your order confirmation.
Are flavors guaranteed to be available?
Flavors are available while supplies last. Pre-ordering is the best way to reserve your favorites before the current pickup event.
Do you accommodate allergies or dietary restrictions?
At this time, we do not offer allergy-friendly or dietary-restriction-specific options. Our treats may contain or come into contact with common allergens.
How do I place a larger or custom order?
For parties, gifts, events, or larger orders, please use our contact form so we can review the details and follow up with you directly.